Welcome to the Denon Canada Updates and Upgrades page. Here you will find various user updates or upgrades for many Denon products. Most updates have been designed so that you can update your equipment at home using an IBM compatible PC eliminating the need of removing it from your system and sending it back to Factory Service. Normally updates will be free of charge. In some cases updates to various models may require the unit to come back to our Factory Service and will be indicated if necessary, at only the cost for shipping it to us. For at home updates, the supplied instructions will guide you through the update process for your product.
We also offer upgrades for some products. These upgrades will add functionality to a unit beyond what it originally came with at an additional charge plus any applicable sales tax for the price indicated. Some upgrades will be able to be done at home using an IBM compatible PC, while others will require the unit to come back to our Factory Service center. It will be indicated if the unit will need to come back to us for upgrade or whether it will be able to be done at home. If it can be done at home, installation instructions will be included. If it must come into Factory Service for the upgrade, first please contact our Factory Service center at 905-475-4085 to make arrangements.
To check to see if an update or upgrade is available for your unit, select a model number, enter your serial number and mouse click the "Submit" link. Then follow the instructions on your screen. If there is an update or upgrade for your unit, you are just a few short steps away from seeing what is available.
WARNING: These updates are for products released in Canada only. Learn More
These updates are for U.S. products only. Attempts to use them in similar model products built for other countries may render the product inoperable or may affect features so that they no longer work properly. In the case of DVD players, it may change the region code which will leave the player unusable as our updates are for region 1 players. It may also affect the warranty coverage on your unit. Please use this site only if you are a U.S. customer with product purchased from a U.S. dealer.
The model number can be found on the front of the unit and in most cases on the back panel of the unit. The serial number is normally found on the back panel near the model number placard. In some cases due to space limitations on smaller units, the model number and serial number placard that would normally be on the back panel might be found on the bottom or the side of the unit.