HEOS 1

HEOS 1 is rated 3.7 out of 5 by 105.
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  • High Resolution Audio Support
  • Bluetooth® Integrated
  • Big sound from a compact, portable speaker system
  • Sealed enclosure provides humidity protection
  • Optional HEOS 1 Go Pack with rechargeable battery pack/base sold separately

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Features - HEOS 1

Amazing sound from a compact, portable wireless speaker.

Listen to your favorite audio tracks wirelessly, indoors or outdoors, via Bluetooth and Wi-Fi audio streaming.

The compact enclosure features humidity resistance, making the HEOS 1 ideal for listening in damp or steamy environments, such as the bathroom.  It’s also a perfect outdoor system when on the go.

Connect your favorite portable device directly to the HEOS 1 via the USB port. There's also a stereo line input for analog audio sources.

The HEOS 1 features advanced DSP (Digital Signal Processing) to deliver full range sound, with custom EQ sound tailoring that helps deliver a smooth, natural tonal balance, along with dual channel Class D digital audio amplification.

Featuring custom dual drivers including a wide range mid-woofer and precision dome tweeter, the HEOS 1 mini wireless speaker enclosure is sealed for humidity resistance, making it an ideal system to use in a damp environment, indoors or outdoors.

  • Listen to your favorite music in any room in the home - even the bathroom with the choice to utilize Wi-Fi networks or Bluetooth for audio streaming on the HEOS wireless multi-room sound system.
  • Sound is optimized via precision acoustical processing algorithms that originated in top recording studios
  • Plays High Resolution Music delivering the ultimate listening experience over network or USB all in the convenience of your home
  • Use 2 HEOS 1 speakers for stereo, perfectly synchronized
  • OPTIONAL HEOS 1 GO PACK WITH RECHARGEABLE BATTERY PACK/BASE SOLD SEPARATELY FEATURES A HIGH CAPACITY RECHARGEABLE LITHIUM-ION BATTERY THAT DELIVERS 6 HOURS OF PLAYBACK TIME AND INCLUDES A SILICONE SPLASH GUARD TO SEAL THE JACKS TO PROTECT FROM SPLASHING WATER MAKING IT A PERFECT OUTDOOR SPEAKER SYSTEM.
  • Stream from your favorite music service such as Pandora, Spotify, TuneIn, Amazon Music, iHeart Radio, SiriusXM, SoundCloud, TIDAL or Rhapsody
  • Free HEOS app for iOS, Android and Kindle
  • USB jack and analog line input jack lets you connect your device directly
  • Dual band Wi-Fi connects to standard home wireless networks
  • RJ-45 LAN port for direct connection to the network
  • Ethernet jack for wired network connectivity
  • AC power adapter included

All HEOS speakers feature:

MULTI-ROOM SOUND

Every room can have its own HEOS sound. Or, group multiple speakers to fill the house with the same song. Multi-room means multiple options.
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APPS & STREAMING SERVICES

Cloud music, streaming music and your music library—all your favorite sources are supported by this amazing FREE app.
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AMAZING SOUND QUALITY

It’s no accident that HEOS speakers produce pristine sound. They are engineered by the experts at Denon, innovators in audio for more than 100 years.
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EASY SETUP

It’s amazing how quickly you can start listening to your HEOS speakers. Place your speakers, and you will be listening to music in minutes. It’s really that simple.
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Amazon Alexa Voice Control

Use your voice to stream your favorite music services to this HEOS-enabled device. Ask Alexa to play music from Pandora, Spotify, Amazon Music and much more. Switch between inputs (Blu-ray, DVD, Media Player, etc.), turn volume up or down, pause, mute and play the next song — all with your voice.

To start streaming with Alexa voice commands, open the Alexa app and select “Skills.” Add HEOS Home Entertainment to enable. Then, go to Smart Home in the Alexa app menu and choose Devices and Discover or say “Alexa, discover my devices.”

With HEOS Home Entertainment and Alexa, you can stream to this product and any other HEOS-enabled device.
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Google Assistant Voice Control

Ask your Google Home, Google app or other devices with Google Assistant built-in to control content across your listening environment. Start music in the HEOS app, then ask your Google Assistant to control volume, play, pause, skip tracks and more. ‘Works with the Google Assistant’ feature is always improving — further enhancements arrive in 2019.
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Josh.ai Smart Home Voice Automation

An elevated voice agent for the high-end smart home, Josh.ai offers flexible voice control for nearly any aspect of your day-to-day experience and entertainment environment. Use voice commands to control the thermostat, lights, home appliances, speakers, AVR and more. Josh.ai is installed by custom integrators and accessed through an app on your phone or tablet. Works with iOS and Android devices.
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Specs - HEOS 1

Audio System

Dual Wide Range Drivers Dual active wide range drivers cover the full audio range, assisted via advanced DSP processing for a smooth, natural tonal balance.

Class D Digital Amplification 2 channels of Class D digital amplification provide high efficiency, lowest distortion and widest dynamic range.

Auxiliary Analog Line Input The 3.5mm stereo analog auxiliary line input lets users connect a device with analog stereo output directly to the HEOS 1

Music Sources

Music Subscription Services The HEOS app lets you choose from popular subscription streaming services including Spotify, TuneIn, SiriusXM, SoundCloud, TIDAL, Napster, Deezer and Mood:Mix. More services will be added soon.

Internet Radio Stations Streaming AAC, MP3, WMA (via the TuneIn service)

Music Formats Supported Audio Formats Supported:
WMA: Up to and including 192kbps
AAC and MP3: Up to and including 320kbps
WAV, ALAC and FLAC: Up to and including 24-bit/192kHz.
DSD: 2.8MHz, 5.6MHz

Bluetooth Supported Play on one speaker or add other HEOS speakers in party mode.

Picture Formats Supported HEOS 1 supports JPG, PNG, BMP and GIF album art picture formats.

USB Drives Supported HEOS 1 supports USB thumb drives via the built-in USB port. Music content on a USB drive can be played back locally, or on any or all HEOS players on your network.

Networking

Wireless Connection Supports latest dual band wireless networks (including 802.11 a/b/g/n/ac standards).

Wired Connection Connect to your home or office LAN system via the RJ-45 wired LAN port.

General

Ideal for small to medium sized rooms and with humidity resistance that includes bathrooms.

Drive Units one woofer, one tweeter

NEW Bluetooth Capability Yes

NEW High Resolution Audio Support Yes

Enclosure Design sealed

Amplifier Channels 2

3.5mm audio line-in connection Yes (1)

USB port for direct connection of stored music Yes (1)

Wired Network Ethernet Jack (1)

Wireless Network 802.11a/b/g/n networks on 2.4GHz and 5Ghz bands

3.5mm Headphone Output jack No

Includes threaded hole for wall/stand mounting Yes

Placement Vertical

Power Supply 100~240 Volts AC, 50~60 Hz, auto-switching power adapter

What's In The Box HEOS 1 player, AC power adapter, 3.5mm setup cable, Ethernet cable for wired LAN hookup, Quick Start guide.

Controls and Indicators Volume up/down
Mute / Mute button LED indicator
Multicolored LED status indicator
Network ‘connect’ button (rear)
Bluetooth ‘connect’ button (rear)

Weight 4lbs; 1.4 kg

Multiple Language Support English, French, Spanish

Dimensions (H x W x D) 7.44 x 5.08 x 5.04 (in)
189 x 129 x 128 (mm)

Operating Temperature Range 41°F~95°F; 5°C~35°C

Product Finish Black

Downloads - HEOS 1

pdf file
Online Manual
pdf file
Owner's Manual - English

5.38 MB
2016-12-20

pdf file
Owner's Manual - French

5.37 MB
2016-12-20

pdf file
Quick Start Guide - English

2.92 MB
2016-04-06

pdf file
Quick Start Guide - French

2.92 MB
2016-04-06

pdf file
Specification Sheet - English

4.06 MB
2016-09-25

Videos - HEOS 1

HEOS 1
Anywhere Sounds Amazing
HEOS Loves Spotify Connect

Reviews And Awards - HEOS 1

Rated 2 out of 5 by from Excellent Sound Quality, Horrendous Bluetooth. :( I picked one of these up for my wife for xmas. The sound quality is excellent and when using the iPhone app, it works beautifully! When trying to connect via bluetooth to play audio from laptops, the speaker dropped connection within 10 seconds, and in those 10 seconds was heavily buffering/delayed. I sent the unit in for repair and they shipped a refurbished unit to me. The second unit has the exact same issue. And I do not believe it is my devices, as I tested bluetooth connection with 2 cells phones, 1 iPad, and 3 laptops. All bluetooth connections get dropped. I cannot recommend this product if you have any interest in using it beyond the cell phone apps. If you want to EXCLUSIVELY use it with the cell phone apps, then I would recommend.
Date published: 2018-02-21
Rated 1 out of 5 by from Horrible app The sound is nice, but the app is HORRIBLE and extremely buggy. Frequent error messages won't resolve unless we restart our devices. Denon support is equally frustrating (phones calls were usually not answered!). You can't play your music without the app and there isn't an app for Mac computers. That's right, YOU CAN'T PLAY MUSIC FROM A MAC unless you additionally pay for a 3rd party monthly service (Plex, $4.99/month). Why should I pay to hear my own music? We set up our iMac as a share, but it works so infrequently that my kids won't try anymore. The only way to resolve this issue is to delete the share and restart the speaker. You also can't play DRM-protected music from the app. This means that you can't listen to any music purchased from iTunes before 2008. Worthless! Do not buy these speakers!
Date published: 2017-08-01
Rated 5 out of 5 by from Very Pleased Have 5 Heos1’s and 2 Heos 5’s. Needed WiFi solution as the ability to install wired speaks was not an option. Have Definitive towers and Denon reveivee for years and have very happy with quality. Ability to extend system with Heos Link to include others rooms in house was a big plus. Made sure I got Version 2 units as I am giving them commands through Amazon Alexa’s (Dots and Eco) now just waiting for company to release REAL outdoor speakers. Also Denison please improve the Alexa Skill to enable volume controls.
Date published: 2017-12-30
Rated 5 out of 5 by from Great all around speaker We recently purchased the HEOS 1 bundle that included two speakers and the portable charger pack. We are very pleased with the sound quality and the overall performance. For our situation it is exactly what we needed. I have one in my home office and the other located in another part of the house that can be moved with the portable charger unit if needed. Add this with the HEOS app and HEOS supported Denon AVR-X4300H we have a win win. Our favorite music where and whenever we want with great sound quality.
Date published: 2017-11-06
Rated 5 out of 5 by from Great sound! I received this as a gift so I was eager to try it out. After taking it out of the box I immediately got started. I found the instructions online easily enough and downloaded the app. Installation took about 10 mins -which is pretty good because I am not the most technology savvy person. I have to admit, this speaker has a great sound. Comparing it to the sound bar in my living room, the sound has a depth and clarity that I wasn't expecting. If this had Bluetooth it would be perfect.
Date published: 2016-08-04
Rated 1 out of 5 by from Terrible, you are better off ordering a Sonos I ordered a HEOS 1 with a go pack. The first gopack didn't work. So I returned it and ordered another one. That one also didn't work. When I contacted HEOS support they informed me that this was a known issue and that there was a recall. They told me not to order another go pack since they could not ensure that it would work. Instead if they said they needed a credit card to place a hold and they would send a replacement. After doing that twice why would I do it again. Terrible product, terrible support.
Date published: 2017-12-19
Rated 5 out of 5 by from A small speaker with a big sound! Clear crisp sound. Much better than my other wireless speakers. Sleek modern design that will look great in any room in the house. Perfect for moving from room to room. Can't wait to use it on my deck. The set up could not have been easier. Download the app and follow the instructions and you're done! I like that all the music apps can be played from the HEOS app.
Date published: 2016-08-10
Rated 2 out of 5 by from Too bad it times out Connected to an Echo Dot. Connected first to BT... connection kept timing out. NP i understand the BT timeout.....Switched to DIRECT aux connection, came home after a weekend away and it disconnected itself so completely that I couldn't even find it on the app.....
Date published: 2017-08-28
Rated 4 out of 5 by from Awesome speaker! I've had this for a few months now. Received for Christmas from my wife. Love the sound. Love how it connects to my wifi. Only thing is AirPlay from Apple. If it had that I'd say 5 stars. I found that I can open Bluetooth and connect that way but I can't stream from an Apple device. Also, I chose this over Sonos for the connecting possibilities. USB, Bluetooth, 3.5 mm connection, wifi, lots of streaming options, and battery power to boot. Awesome little speaker
Date published: 2017-03-30
Rated 4 out of 5 by from Best sound across the board I now have all the Heos products (1, 3, 5, 7, soundbar) with the Heos 1 being the latest addition. I have also spent a significant amount of time listening to other "portable" and wireless speakers and the Heos speakers BY FAR put out the best sound. Deeper bass, noticeable mid-range and clear highs. With most speakers at least one of those is missing. The Heos 1 looks good and I recently traveled to Aruba with it in a backpack. Well worth the price and again best quality on the market IMO.
Date published: 2018-05-29
Rated 5 out of 5 by from Awesome little speaker I love this speaker. It puts out tons of sound for its size and it looks great. Setup was dead simple, connect your phone via the included cable, download the app, enter your password and that's it! I also can't say enough about the Heos app, playing a favorite Pandora station as well as navigating my music library is quick and simple. 5 stars!
Date published: 2016-08-03
Rated 3 out of 5 by from Great speaker, HEOS app is VERY buggy This speaker sounds great. The app, unfortunately, works for a few songs, then stops playing music. When I go to see what's wrong, it is quickly scrolling through all the rest of the songs in my queue, then tells me the HEOS device (speaker) is disconnected. Killing the app and relaunching right away doesn't help, so I switch to a different audio method. After a while, I can use the app and speaker again. So.. I don't trust it. I'm on an iPhone 6, iOS 10.3.3. Hope the app updates soon.
Date published: 2017-09-28
Rated 1 out of 5 by from Great sound when it works! Great sound when it works! Constantly loses Internet connection heos app is absolutely terrible constantly goes back to the demo page easy to go right for Pandora or any others trouble since the first day I got it
Date published: 2017-03-29
Rated 5 out of 5 by from Great product! That's my 4 Dennon HEOS, I go the first generation Heos 3 through an offer from spotify a few years back, and we loved the product so much, that I ordered another one for my son, and this year I added HEOS1 the 2nd generation to my home and gifted another one. The quality of product and sound is amazing, and now the bluetooth addition is great as well. My only 'cons' is that they are a bit pricey but for what you get in terms of sound and product, it does really worth it.
Date published: 2018-02-26
Rated 1 out of 5 by from Used it once, hated it. It has good sound, when it works. Took forever to download firmware upon first use. Then very confusing as to how to actually use it to stream. Not very intuitive at all. I have a good network, and am fairly tech savvy, but I really do not enjoy this product, came free with my AVR4300. I will revisit setting it up again in the future, right now it sits unplugged since Xmas.
Date published: 2017-03-29
Rated 5 out of 5 by from It sounds great and the software is excellent. Got the first Heos1 for free as part of buying a Denon 4300. After listening to the sound quality on the first speaker and using the app. I was so impressed I turn around and bought another 3 units. Just the fact that I can stream music to the speakers and not have to rely on the iphone that alone sold me on this set of speakers. Add to all that the price and you can't go wrong. I would highly recommend this device.
Date published: 2016-12-18
Rated 2 out of 5 by from Issues with new firmware update and features I'm an AV integrator and purchases some heos 1's to try them out at my home. First of all, let me start by saying my home wifi network is pretty darn good, because I setup and configured it myself and all of my devices have great connectivity, except for heos. I find that when I connect to heos after not using it for a period of time, lets say days or weeks, it is slow to connect and gets confusred. Furthermore the latest update has left me puzzled as to why each zone volume control is separated when the zones are grouped. In other words, I can not raise or lower the volume on all zones simultaneously, in previous firmware/software versions was not a problem. I say to Denon, the developer of Heos, if you wanna compete with Sonos head to head, make your network connectivity more ROBUST and bring back the ability to adjust volume control on all group zones, with one swipe, thank you
Date published: 2018-04-08
Rated 5 out of 5 by from Switched from Sonos to Heos I had been using and beta testing Sonos for years before recently switching everything over to Heos. The better sound quality was a big reason but add to that hi-res audio support, Bluetooth support and the battery option for the Heos 1 and it was an easy decision. It also integrates better with 3rd party automation systems like Control4 now that Sonos blocked UPNP support.
Date published: 2018-02-09
Rated 4 out of 5 by from well built/good sound - lacks Apple music support I initially purchased (2) HEOS 7 units and they sound great. I purchased the HEOS 1 specifically to use in our master bath. It has excellent build quality and sound is good considering it's size. The HEOS app has many music apps baked in but I'm disappointed that it still lacks Apple music. Once the app is updated and Apple music is added Denon would surely earn the 5th star!
Date published: 2017-05-15
Rated 5 out of 5 by from Great sound I love how you can take it outside, the sound quality is superb!
Date published: 2016-08-04
Rated 5 out of 5 by from Super Sound! Love the interface! We went with HEOS initial because of the connectivity options, and the Denon name... Very happy! My mother bought the Sonos, and the app/interface is clumsy and confusing. After the app updates, it's reliable, and far superior than other similar products I've interacted with. We have three HEOS 1 now, and are getting ready to buy another, as well as the HomeCinema.
Date published: 2018-02-10
Rated 5 out of 5 by from Terrific Speaker! You will not believe the sound that comes from this single unit. I actually own three HEOS 1's, I use two as rear surround speakers and the other I use in my office to listen to music. The only thing I crave is a browser based application. Many time I could be in my office and my phone is in another room. So Denon if your listening a browser based application.
Date published: 2017-09-10
Rated 4 out of 5 by from Great speaker I like sound quality and the speakers ability to fill a room with music. Heos app works well, but I don't have access to all of my Pandora account features thru the app. Bluetooth was a deciding feature for me, but the time delay using Bluetooth is disturbing when trying to watch videos like YouTube. I plan to add additional speakers when I upgrade my TV.
Date published: 2017-05-11
Rated 5 out of 5 by from This is an awesome speaker! What an awesome speaker! I have unboxed and reviewed it! check out the video below! www.youtube.com/watch?v=pvrOCU4uIq0
Date published: 2016-12-19
Rated 3 out of 5 by from nice sound, won't stay connected to Amazon music When streaming an album from Amazon it would play 5-6 songs then say it couldn't connect. When I hit play again it would go back and start at the second song... every time. Heos support couldn't figure it out. They asked me to send a log file which I did but I never heard back from them, Sold the speakers, Recommended if not using Amazon.
Date published: 2018-04-19
Rated 5 out of 5 by from Great sound Purchased a Denon AVR-X6400H and two of these speakers. Connected my wired surround system to the avr works great, put 1 heos speaker in bedroom and 1 in living room the both work great grouped with the surround system.All this is controlled on my ipad, great app!!! Have had no problems and love this system. Bump!!!!!!!!!!!!!!!!
Date published: 2018-03-04
Rated 5 out of 5 by from Amazeballs! The HEOS 1 is a mini bomb filled with explosive sound and perfect bass. The app was as user-friendly as it gets, and I can't wait to buy more pieces to complement my new speaker!
Date published: 2016-08-10
Rated 1 out of 5 by from Read the 1-Star Reviews!! I purchased 2 of these to try to bring my house into the 21st Century, and had always been a fan of Denon. Great sound. That's it. This is one of the worst apps I've ever used - and getting worse. Now, after 6 weeks, and updating the app, and updating my home router/modem - neither speaker will stay on my wireless network more than 45 minutes. Once they lose the signal, it's a "click and guess" 5-10 minute game to try to get them back on line, as the app can't see them. The grouping/ungrouping feature of the app almost never works. This is a classic example of good hardware and pathetic software. I wish I had gone with Sonos, or Grace Digital, or just continued using the 20 year old clock radio in the kitchen. In fact, that's what we've gone back to, it sits on the counter, right next to the useless Denon Heos1. Not only am I extremely dissatisfied with these speakers, but Denon is no longer a brand I would trust. Run far away from these things.
Date published: 2018-02-17
Rated 4 out of 5 by from Pleasantly Surprised Had read not so great reviews on the HEOS 1 and listened at BB, was not impressed. Received with the AVRX-6400 much to my surprise, after the set-up sound was quite good for my taste...after about a week of listening, I bought another. A bit pricey but with †he Heos app although Quirky once up and going ...kinda cool!
Date published: 2018-01-08
Rated 1 out of 5 by from Unreliable and horrible sound. Heos 1 sound quality is poor. I was very disappointed with its sound considering it was a Denon product. It also doesn't always connect with my Denon x4300 and when it does they are not intime with each other. I can not even get it to work as an independent Bluetooth speaker. The Heos 1 is pretty much useless for me.
Date published: 2017-11-07
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Q&A - HEOS 1

Can I use the HEOS 1 to play FM radio that tuned in my Denon AVR-S730H?

Asked by: Humberto
Hello Humberto, You would have to use the HEOS on both and use the internet radio. You will not be able to use FM on the receiver and the HEOS1
Answered by: Ken C
Date published: 2018-05-04

Hi. Can I use HEOS speakers as a surround speakers combined with wired front and center?  Thank you 

Asked by: Olegpro13
Hello Olegpro13, You can only do this if you are using the HEOS AVR.
Answered by: Ken C
Date published: 2018-04-25

I originally configured my Heos 1 via WiFi (perfect). Then I connected it via ethernet: perfect but... watching at my router's connections, the Heos 1 is still WiFi connected too. How can the "Heos 1" WiFi module be switched off?

Asked by: Richard
Hello Richard, When setting up a HEOS speaker via WiFi then connecting to the network via Ethernet the WiFi connection will remain active by default. This is not a bad thing since the WiFi will not be active for data communication and only act as a wireless beacon for a best case sync scenario when grouping with other wireless speakers. If you would like to completely disable the WiFi connection while connection via Ethernet then there is an option in the Advanced page under settings that allows you to turn On “ Wireless Power Saving” which will disable with WiFi card when Ethernet is connected. You could also default the HEOS speaker and this would also clear any WiFi info stored, but this would also default all other settings back to factory defaults as well.
Answered by: Ken C
Date published: 2018-04-05

I have a 730h AVR and heos1. How do I make the heos1 play the same music as the AVR from a HDMI input (eg TV sound?)

Asked by: Heos1soundless
Hello Heos1soundless, The Denon AVR-S730H does not support the redistribution of audio via a digital source such as HDMI 1. This Denon AVR model would only support “TV Sound Grouping” when using an analog input source.
Answered by: Ken C
Date published: 2018-02-20

I have a HEOS AVR with wired front speakers. Can I use a HEOS 1 as a centre speaker when required ? And then also use it generally ?

Asked by: Frewy
Hello Frewy, The Center Channel will have to be a dedicated center like the front left and rights.
Answered by: Ken C
Date published: 2018-02-06

Can I use the HEOS 1 with my MACBOOK?

Asked by: zee1950
Hello zee1950, The only way you could potentially use the HEOS 1 with the MacBook would be using Bluetooth. There is not a HEOS app for Mac computers.
Answered by: Ken C
Date published: 2018-01-13

Can I use usb as music source for stereo

Asked by: Hoim
Hello Hoim, Absolutely you can. Then you can stream to that HEOS1 or send the USB to multiple HEOS devices.
Answered by: Ken C
Date published: 2018-01-03

can i play music from my Synology nas box on heos 1?

Asked by: Akshaych21
Hello Akshaych21, Yes, this can be configured if enabling the DLNA server feature on the Synology NAS and accessed via the “Music Servers” option from the HEOS App.
Answered by: Ken C
Date published: 2017-10-24

Can the Heos 1 be mounted outdoors permanently?  I see it is humidity resistant but not that it's waterproof for rain/snow.  Thanks!

Asked by: Januarybride
Hello Januarybride, if the HEOS 1 is not directly in the elements you will be fine mounting it outside. Make sure it is not in direct sunlight or rain.
Answered by: Ken C
Date published: 2017-09-26

I purchased the avr-s730 and have indoor speakers already but I want to add an outdoor wireless speaker. Is this HEOS 1 the best option and is connectivity w this receiver seamless?

Asked by: Joelogic
Hello Joelogic, The HEOS 1 is a great choice. The biggest thing is you want to make sure you are still on wifi when you are outside. Otherwise, everything is great!
Answered by: Ken C
Date published: 2017-09-26

Can I group any of the heos speakers with the heos cinema sound bar?

Asked by: NateO
Hello Nate, yes, you are able to connect the Heos 1 or our other Heos speakers to the Heos Cinema Soundbar so you can play multiple speakers at the same time in different rooms.
Answered by: Ken C
Date published: 2017-09-20

Hello, maybe a silly question. Can I use the HEOS as wireless speakers with my Marantz SR7009, not for streaming services (spotify etc.), but as wireless speaker when I'm using e.g. my tuner functionality?

Asked by: EJVdBos
Hello EJVdBos, Unfortunately you cannot, you would need a LINK to connect to the SR7009 to utilize the HEOS grouping functions to other HEOS speakers.
Answered by: Ken C
Date published: 2017-09-20

Can you group heos1 when using Bluetooth?

Asked by: ToddM
It's possible to group speakers during Bluetooth playback, but only if the speakers are connected to your wireless network. If there is no network, it is not possible to group the speakers.
Answered by: Mike D
Date published: 2017-07-14

would it be possible to add pocketcast? and if not, coul you open podcasts on pocketcast and listen on heos?

Asked by: punteruolorosso
HEOS supports some different music services in different countries, but Pocketcast is not one that I have heard we're adding support for. However, the speaker does support Bluetooth. Pair your phone with the speaker using Bluetooth to play directly from the Pocketcast app.
Answered by: Mike D
Date published: 2017-06-07

I have the AVR-S730H and 6 wired speakers(Right and left front and surround speakers, center speaker and subwoofer) along with two HEOS 1 speakers, what do I need to connect the HEOS 1 speakers to my AVR?

Asked by: marshallfair
Hello. To group your HEOS speakers with the AVR-S730H, you will first need the HEOS App, and to have the speakers connected to your network. In the HEOS app, first select the AVR-S730H and then pinch the rooms together to create a group. You can also group the rooms by pressing and holding on one of the speakers, and dragging it into the group. If the intent is to group your HEOS 1 speakers for TV playback, you will need to first enable TV Sound Grouping in the HEOS App under Settings > My Devices > AVR-S730H > TV Sound Grouping. If the audio being played is a surround format, it will downmix to stereo for playback on the grouped HEOS speakers. The HEOS speakers cannot be used as discrete surround channels.
Answered by: Mike D
Date published: 2017-05-16

Does the HEOS 1 support volume limit control? And, does it support password protecting a playlist? I want to use this in my store, and I want to limit the volume the employees can raise the level to and the range of music they can pick from.

Asked by: giyad
Thanks for your question. There is no volume limit setting for the HEOS 1, and no password protection for playlists. If a mobile device is connected to the same network as the speaker, and has the HEOS app, it will have full control.
Answered by: Mike D
Date published: 2018-01-04

I have a HEOS Link connected to my stereo. Can I add a HEOS 1 (or other HEOS wireless speaker) and have it be part of the same HEOS environment as my Link?

Asked by: JiveDonut
Hello. Yes, you can add the HEOS 1 to the same network as the HEOS Link and control both using the HEOS app. The two units can be grouped to play together, or played separately.
Answered by: Mike D
Date published: 2017-03-06

Which is the depth of the threaded hole (for wall/stand mounting)? I have to find the right screws (length) for a support... Thanks in advance! Regards

Asked by: Richard
Hi Richard. I just measured the depth at 11mm. I would say a 10mm screw should do the job.
Answered by: Mike D
Date published: 2017-02-16

Hello, are there any options to connect a subwoofer to these speakers? How about Google Play Music, is this useable with Heos 1? Thanks, Peter

Asked by: Subwoofer Lover
If you buy the HEOS by Denon Soundbar you will have the Subwoofer that you need to work it out.
Answered by: Pepe
Date published: 2017-02-11

I have heard that the HEOs app is going to be avaliable on the Alexia app soon what should we expect! Will we add it to Alexa like an skill and what can we expect from the streaming connection !!

Asked by: Drew
Hi Drew. We're glad you're excited for this feature, but at this time we don't have any details to provide regarding time frame or implementation.
Answered by: Mike D
Date published: 2017-05-31

Will denon receivers work with Samsung ra c isn't 360 wireless speakers?

Asked by: Invisibob
A Denon Receiver is best used with the HEOS environment. You could use a HEOS link to connect your Denon Receiver to the HEOS speakers to achieve playback.
Answered by: Brett
Date published: 2017-01-04

I have a Denon AVR-X4000 receiver and would like to add some Heos speakers to my system...Will the Heos speakers network directly with the receiver or do I need a Heos Link?

Asked by: Robert17
In order to use the HEOS system with your AVR-X4000 you would need the Link to connect the HEOS network with the AVR.
Answered by: Brett
Date published: 2016-12-23

what is the range of the speakers I am considering buying the 4300x receiver with heos but the receiver will be in the basement where I have my theater will it work

Asked by: jdtreker
The HEOS devices run off your Wifi network, so as long as the AVR 4300X and the HEOS speaker are on the same network they will be able to work together.
Answered by: Brett
Date published: 2016-12-23

Can I set up Heos 1 speakers to my smart tv

Asked by: Peter 1955
Yes, you can use your HEOS 1 with your TV, but it is not recommended. You will notice a delay between the TV picture and the HEOS 1 audio. I would recommend a HEOS HomeCinema for use with your TV.
Answered by: Brett
Date published: 2016-12-20

Does the HEOS-1,3 original speakers support both 2.4 and 5.0 WIFI frequencies? I have an issue -where I think I would be best to have all my house HEOS equipment (7 rooms, on a single WIFI network- I have a network extender and other stuff)

Asked by: Tom McQ
Yes, the HEOS 1 and HEOS 3 will both support the 2.4 GHZ and the 5 GHZ network. The 2.4Ghz is better suited for transmitting data over longer ranges and through walls and other solid objects. While the 5Ghz has a longer reach it is less able to penetrate solid walls and objects.
Answered by: Brett
Date published: 2016-12-20

How many HEOS speakers can you "group" together? Product pages say you can group 2 speakers together but can we group more than 2?

Asked by: axonman
You can group up to 32 HEOS devices together on a network at one time.
Answered by: Brett
Date published: 2016-12-09

Can I leave an input source connected fulltime in the Aux Line Input, and still play music through Spotify connect to that speaker? (without need to disconnect the aux line input)

Asked by: axonman
Yes, you can leave the AUX plugged into the HEOS device full time and play Spotify. You would not need to disconnect anything, only to change the source from within the HEOS App.
Answered by: Brett
Date published: 2016-12-09

My Heos1-HS2 (wifi connected) doesn't seem to go in power-saving mode: even after a day I'm not using them, they are always "warm" on the back (power save is enabled into setup). Same for the Home Cinema (even if wire-connected). Any solution?

Asked by: Richard
Hello, I haven't got any further detail about a way to activate the "deep standby mode". Unfortunately, the described procedure involving "mute" button is not working even after the last update... Thanks in advance!
Answered by: Richard
Date published: 2016-12-06

Hello, thanks for the opportunities to ask questions. The closest outlet for my Heos 1 is meters away from it and I can't hide the power-adapter so I would like to come to Heos 1 only with the 20V cable. Any chance to extend it? Which is the max lenght?

Asked by: Richard
Hi Richard. We recommend using the supplied power adapter (power supply), but as long as the power supply you use matches the specifications of the power supply we provide, it should be OK. We don't have a specification for how long you can extend the power supply, but since it outputs DC the length of the wire does matter. A few meters longer should not be a problem, but the length won't be an issue if you use an AC extension cord or surge protector, and use the original power supply that comes with the HEOS 1 to achieve the necessary distance. The power supply we provide is a Switching Mode Power Supply: Input: 100-240V ~ 50-60Hz 1.0A MAX Output: 20.0V - 2.0A EXTREMELY IMPORTANT: The power supply you use must have the correct polarity. On our power supply, the outer ring is NEGATIVE and the inner ring is POSITIVE. If you use a power supply that has this reversed it will damage the HEOS 1 speaker.
Answered by: Mike D
Date published: 2016-11-08

what is the dc power connection (size and voltage) on the heos 1 speaker?

Asked by: bctent
Hi bctent. The HEOS 1 needs 20 volts DC. The outside diameter of the connector is 5mm, and the inside depth of the connector is 10mm. We recommend using the power adapter which is provided with the speaker. If you need to order a replacement, you can order directly from our parts distributor at the links below. Thanks! Black: https://denon.encompass.com/item/10557108/Denon/978693100560S/Ac_Adapter_W_plug_Heos1bk White: https://denon.encompass.com/item/10557107/Denon/978693100580S/Ac_Adapter_W_plug_Heos1wt
Answered by: Mike D
Date published: 2016-10-31
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