HEOS 5 is rated 4.3 out of 5 by 59.
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  • High Resolution Audio Support
  • Bluetooth® Integrated
  • Absolutely amazing sound from a stylish right-sized form factor
  • Two custom-designed tweeters, mid-woofers and a passive radiator powered by four dedicated Class D amplifiers
  • Handle allows easy portability wherever you need great sound

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Features - HEOS 5

Elegance meets performance.

Ideal for medium to large rooms such as dining rooms, larger bedrooms and offices or smaller living rooms.

This beautifully styled middle sized speaker plays cloud music, music stored on your phone or tablet, plus USB and NAS sources, too. Now you can even listen to your favorite Bluetooth® enabled sources on your HEOS system. Be greedy, you’re covered.

It also features a well-crafted blend of four custom drivers, one radiator and four Class-D amplifiers, all of which are controlled with state-of-the-art- digital signal processing, born in the studio. Translated from the tech: Really smart people engineered these medium speakers with really cool components, and you will hear it in every beat.

  • Sleek and elegant form factor now with High Resolution Audio Support delivering the ultimate listening experience over network or USB all in the convenience of your home.
  • Bluetooth® Built-In - giving you the choice of utilizing Wi-Fi networks or Bluetooth to stream music on the HEOS wireless multi-room sound system.
  • Amazing output from a discreet footprint
  • Sound is optimized via precision acoustical processing algorithms that originated in top recording studios.
  • Stream from your favorite music service such as Spotify, Pandora, TuneIn, Amazon Music, iHeart Radio, SiriusXM, SoundCloud, TIDAL or Rhapsody
  • Stream music stored locally on your Smart Device or Tablet
  • A USB jack and auxiliary input jack allow playback from these sources to one or more HEOS players, perfectly synchronized
  • Built-in dual band wireless connects to standard home wireless networks
  • Volume up, volume down and mute buttons, mute LED indicator, multicolor status LED indicator
  • Ethernet jack for wired network connectivity
  • Bass and treble controls

All HEOS speakers feature:


Every room can have its own HEOS sound. Or, group multiple speakers to fill the house with the same song. Multi-room means multiple options.
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Cloud music, streaming music and your music library—all your favorite sources are supported by this amazing FREE app.
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It’s no accident that HEOS speakers produce pristine sound. They are engineered by the experts at Denon, innovators in audio for more than 100 years.
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It’s amazing how quickly you can start listening to your HEOS speakers. Place your speakers, and you will be listening to music in minutes. It’s really that simple.
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Amazon Alexa Voice Control

Use your voice to stream your favorite music services to this HEOS-enabled device. Ask Alexa to play music from Pandora, Amazon Music and much more. Switch between inputs (Blu-ray, DVD, Media Player, etc.), turn volume up or down, pause, mute and play the next song — all with your voice.

To start streaming with Alexa voice commands, open the Alexa app and select “Skills.” Add HEOS Home Entertainment to enable. Then, go to Smart Home in the Alexa app menu and choose Devices and Discover or say “Alexa, discover my devices.”

With HEOS Home Entertainment and Alexa, you can stream to this product and any other HEOS-enabled device.
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Google Assistant Voice Control

Ask your Google Home, Google app or other devices with Google Assistant built-in to control content across your listening environment. Start music in the HEOS app, then ask your Google Assistant to control volume, play, pause, skip tracks and more. ‘Works with the Google Assistant’ feature is always improving — further enhancements arrive in 2019.
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Josh.ai Smart Home Voice Automation

An elevated voice agent for the high-end smart home, Josh.ai offers flexible voice control for nearly any aspect of your day-to-day experience and entertainment environment. Use voice commands to control the thermostat, lights, home appliances, speakers, AVR and more. Josh.ai is installed by custom integrators and accessed through an app on your phone or tablet. Works with iOS and Android devices.
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Specs - HEOS 5

Audio System

5 Driver Speaker System 4 active drivers, including 2 precision tweeters and 2 mid-woofers, plus 1 passive radiator which provides additional bass augmentation.

Class D Digital Amplification 4 channels of Class D digital amplification provide high efficiency, lowest distortion and widest dynamic range.

Auxiliary Analog Line Input The 3.5mm stereo analog auxiliary line input lets users connect a device with analog stereo output directly to the HEOS 5.

Music Sources

Music Subscription Services The HEOS app lets you choose from popular subscription streaming services including Spotify, TuneIn, SiriusXM, SoundCloud, TIDAL, Napster, Deezer and Mood:Mix. More services will be added soon.

Internet Radio Stations Choose from your favorite internet radio stations and listen to MP3 and WMA streaming audio.

Music Formats Supported Audio Formats Supported:
WMA: Up to and including 192kbps
AAC and MP3: Up to and including 320kbps
WAV, ALAC and FLAC: Up to and including 24-bit/192kHz.
DSD: 2.8MHz, 5.6MHz

Bluetooth Supported Play on one speaker or add other HEOS speakers in party mode.

Picture Formats Supported HEOS 5 supports JPG, PNG, BMP and GIF album art picture formats.

USB Drives Supported

HEOS 5 supports USB thumb drives via the built-in USB port. Music content on a USB drive can be played back locally, or on any or all HEOS players on your network.

“Availability of music services may vary by region. Not all services may be available at time of purchase. Some services may be added or discontinued from time to time based on decisions of the music service providers or others. Visit www.HEOSbyDenon.com for announcements and details.”


Wireless Connection Connect to your wireless network quickly and easily. HEOS 5 supports the latest 802.11 networks (including dual band "N") for the most reliable network connection.

Wired Connection Connect to your home or office LAN system via the RJ-45 wired LAN port.


Ideal for medium to large rooms such as dining rooms, larger bedrooms and offices or smaller living rooms.

Drive Units two tweeters, two woofers

NEW Bluetooth Capability Yes

NEW High Resolution Audio Support Yes

Enclosure Design single passive radiator

Amplifier Channels 4

3.5mm audio line-in connection Yes (1)

USB port for direct connection of stored music Yes (1)

Wired Network Ethernet Jack (1)

Wireless Network 802.11a/b/g/n/ac standard on 2.4GHz and 5Ghz bands

3.5mm Headphone Output jack No

Includes threaded hole for wall/stand mounting No

Placement Horizontal

Power Supply 100~240 Volts AC, 50~60 Hz, auto-switching power adapter

What's In The Box HEOS 5 player, AC power adapter, 3.5mm setup cable, Ethernet cable for wired LAN hookup, Quick Start guide.

Controls and Indicators Volume up/down
Mute/Mute button LED indicator
Multicolored LED status indicator
Network ‘connect’ button (rear)
Recessed reset button (rear)
Bluetooth ‘connect’ button (rear)

Weight 6.6 lbs; 3.0 kg

Multiple Language Support English, French, Spanish

Dimensions (H x W x D) 8.2 x 11.6 x 6.5 inches; 209 x 294 x 166 mm

Operating Temperature Range 41°F~95°F; 5°C~35°C

Product Finish Black

Downloads - HEOS 5

pdf file
Online Manual
pdf file
Owner's Manual - English

4.76 MB

pdf file
Owner's Manual - French

4.75 MB

pdf file
Quick Start Guide - English

3.63 MB

pdf file
Quick Start Guide - French

3.63 MB

pdf file
Specification Sheet - English

4.37 MB

Videos - HEOS 5

Anywhere Sounds Amazing
HEOS Loves Spotify Connect

Reviews And Awards - HEOS 5

Rated 4 out of 5 by from Great sound! Technology interface has room to impr The quality of sound is very impressive! This one speaker can fill my house with quality and full range sound! The lack of usability with google music is a big weakness. I find Spotify, pandora, and the other media sources available through HEOS to fall short of google music. I find it surprising this high-end product lacks the basic usability of cheaper Bluetooth speakers. As an example, I should be able to send any audio from my phone to the speaker (YouTube videos, instagram, etc)
Date published: 2018-01-25
Rated 5 out of 5 by from High End Overachieving Speaker Just got a HEOS 5 (my second HEOS) and I'm addicted! Sound is unbelievable from such a compact speaker. So many options too... I've loaded a huge USB stick with songs and plugged it in the back of the speaker. Can't be beat. Set up was simple and the new app is 100% better than the old one. No complaints! Now that I've got multiple rooms set up, it's time for a party.
Date published: 2016-08-02
Rated 4 out of 5 by from sound is great but instructions need work the sound is great and the feature to adjust bass and treble from the app is also useful. It has a nice carve-out handle for easy carrying the unit. The Heos app is also fairly user friendly. What's not user friendly are the instructions. They need a lot of work. My unit just stopped connecting and the instructions were worthless. Fortunately it occured during tech support hours and the person was helpful.
Date published: 2017-11-26
Rated 5 out of 5 by from Great sound quality and no fatigue! No Listening fatigue after even hours of listening. I tried a Sonos 5 before my Heos 5 and returned the sonos in 3 hours i was so fatigued. Great value compare to the wireless competitors and a room filling sound. App is now great, no issues there. I'm excited for the coming alexa integration. I subsequently bought a Heos connect for my Living room formal setup. Very happy with how that works too!
Date published: 2017-03-04
Rated 5 out of 5 by from for serious listeners also. I am buying the speakers to add to my existing hi-fi system. The little Heos 3s are filling in the gap's all around my home. these little speakers have the ability to get my whole house singing. i plan on buying more three must-have's Denon AVR with HEOs Tidal hi-fi Music streaming service A really good set of speakers if you go with MP3 Music service then everything is a waste of time
Date published: 2017-08-26
Rated 5 out of 5 by from "Average" Looking. Full review. The HEOS5V2 sounds OUTSTANDING! Better that the (better looking) Sonos or Bose. I have had a bunch of HEOS over the years. It's been a l-o-n-g process for them to work out the kinks. Early on, pathetic. In 2018, it's stable. At this point, any problems you read about are network related. If your network is poor, then you will ALSO have hiccups with any products from Bose, Sonos, etc. For our 2nd home, we bought the HEOS Drive, two HEOS5V2's, and the embedded HEOS in Link in the newer Denon receivers. It works FLAWLESSLY. My highest recommendation. The HEOSV1 (Version 1) had WiFi glitches. The V2 doesn't. The HEOS 7 is more of the same as compared to the HEOS5V2. You pick up a few more Hz on the bottom end. Possibly worth it for big rooms OR if you need/want those extra few Hz. The HEOS3 is on an island and I would not buy one. So go with the HEOS1V2 if you need small or the HEOS 5V2. Skip the HEOS3V2.
Date published: 2018-01-15
Rated 5 out of 5 by from HEOS is the platform to go! When buying wifi, multi-room speaker, we are essentially committing to the platform. This may potentially change once Airplay 2 is released, but I won't count on it. I chose HEOS platform over SONOS, Bluesound, Bose etc. It is most versatile platform with AUX input and bluetooth support allowing potential add ons to support Airplay 1, expand stream service supports beyond SONOS via Google Audiocast etc. Another feature convinced me to go with HEOS series is HEOS 5 and 7 showed low latency/lag with AUX input without WIFI stream play to other speakers whereas SONOS has built in 70 ms delay, and Bose reportedly has similar. Bluesound Pulse 2 had similar delay (tested on my own). So Kudos to HEOS for creating system with low latency. Downside is App, but not a killer. I wish it has better UI like Bluesound or SONOS. Navigation is a bit more user friendly e.g. tapping on button navigation tab should bring all way up to top menu instead of back one menu at a time. Why are they putting config button under music tab? Also, USB compatibility is not as robust as Bluesound. I had issue with WD Mybook and Sabre external enclosure with HEOS but it worked fine in Bluesound. Network stability with disappearing/disconnecting devices randomly on my Orbi network. This was fixed after I switched Orbi to AP mode, and allocating specific channel to 2.4GHz network. This may all be due to Orbi instead of HEOS, but when I had SONOS, I didn't have this issue. HEOS should have option to set only connect to 5GHz network and not 2.4 GHz, which I believe should technically fixed the issue. Another and perhaps major minus point is HEOS/Denon customer service is not helpful. It takes forever to get any reply when submitting issue through HEOS app and most of the replies are useless i.e. asking for more information and wait another days. For instance, SONOS or Bluesound has official forum where users can post question and reply, and also official support person checking the forum regularly. HEOS only has FAQ page, but they are just not helpful. If I weren't into techs and know how to search online extensively and try various different things, I would have ended up returning HEOS devices as one can image, I would have concluded USB drive not functioning, Network drop outs is to blame on HEOS, and lack of number of stream service etc. Denon should create official forum or make customer service better, but I believe latter is difficult to find number of highly qualified people to do that type of job.
Date published: 2018-03-28
Rated 5 out of 5 by from Sound is awesome This speaker sounds great. We put it in the family room/kitchen area and it totally fills the room with music. It can get quite loud without distorting at all. The app is easy to use and setup was easy. The only negative I found was no support for Google Play so we just use our Amazon Prime account for Amazon Music.
Date published: 2016-08-09
Rated 1 out of 5 by from Great sound/Terrible Software The download software by D & M Holdings crashes Constantly. Using software on my I-Pad and never know if it will control the speaker or not. Have attempted to update software with no improvement. Have owned this Heos 5 for several years and have been unhappy more often than happy because of the poor software.
Date published: 2017-12-17
Rated 5 out of 5 by from Amazing Speaker I am a whole home Heos user and could not be more pleased with the Heos 5. The speaker had an excellent flow and design which is very important to me. Secondly, the sound output is outstanding. I researched wireless whole home systems and am very pleased I chose Heos rather than that other "###os".
Date published: 2017-03-29
Rated 5 out of 5 by from Great sound For somone used to the older, stereo systems with multiple components, I was a little apprehensive to make the purchase. I am so glad that I did. All the sound that the historical systems produced while a much smaller size. Loving it!! Purchased the EOS1 also and works great out on the patio.
Date published: 2017-12-22
Rated 5 out of 5 by from Fantastic Sound Quality I recently purchased a refurbished HEOS 5 Gen 2 directly from Denon to add to the Gen 1 model I acquired about a year ago - the sound quality on the Gen 2 is awesome - and with the built in Bluetooth capability now a standard on the newer model, Denon have made a great product; truly fantastic.
Date published: 2017-04-09
Rated 5 out of 5 by from Very true sound I've had many Bluetooth speakers so did not expect the power and clarity of these speakers. Very true sound with high clarity, even at high volumes. Combined with the Heos Link, we are listening to vinyl and CDs that we haven't heard for years, because we couldn't hook up wireless speakers
Date published: 2017-05-07
Rated 4 out of 5 by from Great hardware The hardware is fantastic as would be expected from Denon. Nice, rich sound from a relatively small speaker. The app is not horrible but I'm sure could (and will) get better. I could see the frustration with the pairing process, it took me several attempts before pairing was successful.
Date published: 2018-04-17
Rated 4 out of 5 by from Deep, rich sound. This speaker has a deep rich sound that completely fills a room with sound. It brings the boom of both highs and lows. I've used my Marantz receiver to stream music and DirecTV to other rooms. It's a staple for streaming music from phones in the gym or outside on the deck.
Date published: 2018-01-21
Rated 3 out of 5 by from Great setup. Little complicated. Great product. Very hard or complicated when you are using multiple components. After you master the controls, it's more of a job to teach everyone in the family to use it. I think it is a great product, I just feel it could be made less complicated..
Date published: 2017-07-26
Rated 5 out of 5 by from Amazing sound and flexibility I have my entire house filled with Heos speakers. I love changing the sound in each room and everyone always comments on how good they sound, especially during a loud party. Very happy with them and their quality. Can't go wrong with Heos.
Date published: 2017-09-11
Rated 5 out of 5 by from I can't believe I missed the recent sale! Best sound I've ever had from a wifi speaker. I always get questions about my HEOS 5 ver 2 speakers when we have guests over. My speaker is located on our back deck and fills the neighbor with great tunes.
Date published: 2017-03-29
Rated 5 out of 5 by from Denon I was really amazed by the sound ! I'm not surprised bacause I own a Denon receiver. Would love to buy another one in the future .Very pleased with my purchase. I would recommend this product!
Date published: 2017-03-30
Rated 4 out of 5 by from Love the sound Love the sound. Surprising amount of bass. But, it drops out while playing from My media server, but the Denon avr doesn't. Kinda irritating to have the sound stop multiple times per song.
Date published: 2017-12-04
Rated 4 out of 5 by from Amazing speaker not so good app It has great sound amazing high and low end my issue is with the app and connecting to Bluetooth it's way too hard it always disconnects and I have to spend a good 15 min setting it back up
Date published: 2017-03-29
Rated 5 out of 5 by from Great speaker system I don't normally write reviews, but I love this system. I have a Denon 4300 with the HEOS 1 & 5. The ability to control them all or invidividually makes this system. Highly recommended.
Date published: 2017-06-09
Rated 5 out of 5 by from Excellent Sound! Big sound from a small speaker. Love the bass this speaker puts out. I am currently in a 3500 sq. ft two story home. I can cover most of the house from two spots on the first floor.
Date published: 2016-12-17
Rated 4 out of 5 by from Quality sound I looked at many wireless speakers and eventually selected this one. I'm glad I did - it may not have the marketing hoopla of Sonos but for my purposes it's much better.
Date published: 2017-10-21
Rated 5 out of 5 by from Loco Dude Set up my Heos 5 in my patio, can't believe the great sound from small size speaker. I need to add another one to get the left and right channels, GREAT SPEAKER!
Date published: 2017-10-12
Rated 5 out of 5 by from Excellent sound I am very pleased with the sound. It has excellent bass. Also the HEOS app is simple to use. The directions were direct and easy to follow. Set up was fast.
Date published: 2018-01-14
Rated 5 out of 5 by from Superb sound saddened by an awful app Please Denon, please do something about the app. Why allow a poor user experience darken the performance of such a great speaker system.
Date published: 2018-01-11
Rated 5 out of 5 by from Great music box I have a Denon AVR-2400H receiver, HEOS 5, and HEOS 1. The HEOS app is wonderful and easy to use. Most important is the sound.
Date published: 2018-02-10
Rated 5 out of 5 by from Beautiful sound I'm using the speaker for my yoga room. The music travels to each corner of the room with clarity, and the sound is beautiful.
Date published: 2016-08-12
Rated 4 out of 5 by from Need apps... Don't get me wrong the device is great it just needs the ability to get apps such as and most importantly slacker radio
Date published: 2017-05-26
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Q&A - HEOS 5

if I want to connect 2 HEOS 5 speakers together what is the best way to do so? Will be using a hardwired music source

Asked by: Jason S
Hello Jason S, The best way to connect 2 HEOS 5 speakers together is to put them both on the network, then create a Group for the speakers. That way you will be able to play both of them at the same time.
Answered by: Ken C
Date published: 2019-04-24

I cannot connect with my network not with audio cable or the networkcable, the green light keeps lighting up ,what to do, I followed all instructions.........

Asked by: marcel
Hello marcel, Please reach out to our team in the Netherlands, they will be able to assist you. The only thing I will mention is to unplug the unit for 15 minutes, then try it again. https://www.denon-hifi.nl/nl
Answered by: Ken C
Date published: 2019-04-24

I just need to know how to connect it via Bluetooth

Asked by: Larry Roddenberry
Hello Larry, To connect the HEOS 5 to Bluetooth, follow these directions. Pairing the HEOS speaker with your Bluetooth devices 1 Activate the Bluetooth setting on your mobile device. 2 Press and hold the Bluetooth button (V) located on the back of the HEOS speaker for 3 seconds and release the button when you see a pattern of two green flashes on the status LED. 3 Select “HEOS speaker“ from the list of available Bluetooth devices. In a few seconds your mobile device will indicate that it is connected to your speaker. 4 Play music using any app on your device.
Answered by: Ken C
Date published: 2019-04-24

If there is no wifi is there any way to play music from my iphone itunes library?

Asked by: Bart
Hello Bart, There are two ways to do that. 1. Bluetooth from your phone, tablet or PC to the unit. 2. Hard wired auxiliary cable from your phone, tablet or PC.
Answered by: Ken C
Date published: 2019-04-24

If I have existing Denon receiver and existing celing speakers....how can I merge those existing speakers so they can play what the Heos playing. Or how can I play from my denon receiver to a HEOS speaker. Is there a wifi distribution device for a Denon?

Asked by: SamR
Hello SamR, You will need a HEOS link. That way your existing system will play the same thing as the HEOS speakers, you'l be able to play everything together. The Link connects to the existing Denon receiver, it is basically a pre-amp for the system.
Answered by: Ken C
Date published: 2019-04-24

How do I change the WiFi network on the Heos. We have two networks in the house and I connected to the weaker one

Asked by: ianmcd
Hello ianmcd, You will need to start from the beginning, when you plug in the 3.5mm aux cable. Make sure your phone is on the correct network you want to connect to and then start the setup process by holding the button on the back of the unit. Then follow the directions in the app.
Answered by: Ken C
Date published: 2017-11-21

How do I get to play music on you tube with the HEOS-5 speakers?

Asked by: oye07
Hello oye07, Since YouTube is still a video service you are not able to stream it to the HEOS 5. The only way you could play that on the HEOS 5 would be to use an auxiliary cable from your device to the HEOS 5.
Answered by: Ken C
Date published: 2018-04-14

It appears bass and treble controls are done through app. Are bass and treble controls available if you use aux input or usb or just streaming via wifi? Thanks, tony

Asked by: Tonymem
Hello Tonymem, You can access the controls through the app and set them. Then you can play via aux and they will stay on whatever you set the EQ to.
Answered by: Ken C
Date published: 2017-10-24

Hi! Is it possible to connect my HEOS 5 to my tv and use it for tv speakers? 

Asked by: Jojo0804
As Ken C, mentioned it's easy to connect. The issue is in the audio delay. The fine folks at Denon have not enabled control of audio delay in the speaker series. While it's enabled when you pair it with one of their amps or sound bars (and individual speakers as a group), as an individual or as a paired speaker set hardwired, there will be delays (ranging from slight to seconds out of sync depending on your tv's ability to control it).
Answered by: Marc A
Date published: 2017-10-24

What does the red light indicate on my heos 5 speaker? It doesnt allow connection even when i use the aux cord.

Asked by: Steve805
Steve805, the red light means the unit is no longer work. Please contact our customer support and we will get a a warranty replacement sent to you. 201-762-6665 M-F 10am-7pm.
Answered by: Ken C
Date published: 2017-09-28

My wife bought me a HEOS 5 and we love it. If we buy a second one can they be played in stereo with a left & right channel?

Asked by: John T
Hi John. Yes, you can create a stereo pair with two HEOS 5's, and it sounds great! The link below explains how to do it. Thanks! http://manuals.denon.com/HEOS75HS2/ALL/EN/DRDZSYtvfbegig.php
Answered by: Mike D
Date published: 2017-07-05

I'm looking at a Heos 5 (Heos5BKE3) new in the box.  Does this unit also have Bluetooth integration?  There is nothing on the box to indicate that it does.  If not, is there an upgrade option?

Asked by: Lance
The series 1 speakers, which have now been out of production for over a year, do not have built-in Bluetooth, but can support it using a USB Bluetooth adapter, after a firmware update. The Series 2, or "HS2" speakers have Bluetooth built in, and you will see Bluetooth clearly indicated on the box. If in doubt, you may want to contact the dealer to ask. It would be extremely rare for an authorized dealer to still have a series 1 speaker in stock. If this unit is being sold on eBay it's probably not an authorized dealer, therefore there would be no warranty on the product, and it's anybody's guess which series the speaker is. The "BKE3" only indicates color and region, not which series.
Answered by: Mike D
Date published: 2017-06-08

How can I rewind using this speaker?  I mainly use for podcasts and I have not been able to figure out how to rewind or fast forward using the app.  Can I pair like a normal speaker and use the podcast app on my phone?

Asked by: Colleen
Hi Colleen. Unfortunately it's not possible to seek through a track or podcast that's stored on your mobile device. It would be best to pair your device to the speaker using bluetooth, then you can use the podcast app to seek through the track.
Answered by: Mike D
Date published: 2017-04-17

I recently purchased the HEOS 5 and I love the sound quality. However one big issue I have is that I cannot fast forward or rewind when playing music from NAS, my personal library on phone, and my library on DLNA server. Will this be implemented and when?

Asked by: SethD
Hi Seth. We are aware of this limitation when playing music from a NAS, and hope to improve the function in the future. However, at this time we can't provide an estimate on when that might be implemented.
Answered by: Mike D
Date published: 2017-12-29

I resently bought 2 x HEOS 5 and now trying to connect them to my local WIFI. Problem is i get a "Password Time Out" on both of them when putting it in. Tryed with both 5GHz and 2,4GHz WIFI Plz help. Sincerly your,

Asked by: Frost78
Hello it is possible for you to connect one HEOS 5 to your router then switch it to wifi using the settings menu. This may help work around your issue. Also you could try to add the HEOS speakers using a different smart device.
Answered by: Brett
Date published: 2017-01-04

Is there an on/off button on the Heos 5. If so where is it.

Asked by: Becky
Hey Becky, there is no On/Off button for the HEOS 5. If you want to shut it off completely you would just unplug it.
Answered by: Brett
Date published: 2017-01-04

Is it possible to use the speaker without a network connection. Just through the aux?

Asked by: JOPp
Technically, yes. The unit will detect when you plug in the aux input, and should automatically switch to that input. Then you can control the volume using the buttons on the side of the unit, and the volume control of the connected device. It's recommended to connect it to a network in order to update the unit, but the auto input sensing will work on the HS2 model right out of the box. Thank you.
Answered by: Mike D
Date published: 2016-09-19

I have just bought a number of Heos products for my house. I use a wireless network with hidden SSID. The sound bars seem to work fine with this hidden SSID but the Heos 5 HS2 does not. Is it possible to use Heos 5 with my hidden SSID network?

Asked by: Ranzo
Hi Ranzo. We checked with our software developers and confirmed that this symptom has already been identified, and will be corrected in the next update. Sorry for the inconvenience.
Answered by: Mike D
Date published: 2016-08-04

Is the Bluetooth input to the Heos 5 treated as an Auxiliary Input so that I can send a music source to Heos 5 via Bluetooth and also have it go to another room?

Asked by: Ranzo
Yes. You can start Bluetooth playback to one speaker, and group other speakers with it in order to distribute that audio throughout the house. In order for this to happen, all devices must be connected to the same network.
Answered by: Mike D
Date published: 2016-08-03

Can I playback my music files continiously from my USB HDD. Right now, I have to choose a new song, when I want to listen to a song. Can I fix this by making a playlist?? I have just bought the unit, and this is a huge problem.

Asked by: Benner
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