Click here to view the firmware release schedule to fix Pandora not playing on some of our AVR's.
Click here to view the Heos Go Pack Recall .
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- Delta 3 MONO
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- Demand
- D15
- ProSub 100 os
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- AVR-4520CI
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- AVR-X2600H DABBKE2
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- DRA-800H
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- ASF-S01S
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- AU-300
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- DL-1000
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- DL-303
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- DL-80A
- DL-S1
- DM-S305
- HA-1000
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- SC-65HT
- SCABLE10M
- SCABLE6M
- AM-FM Stereo Receivers
- Amplifiers/Tuners
- Blu-ray Disc Players/Processors
- DBP-1610
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- DBP-2010CI
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- DBP-2012UDCI
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- DBT-1713
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- DVD-1800BD
- DVD-2500BTCI
- DVD-3800BDCI
- DVD-A1UDCI
- S-5BD
- Bluetooth Speaker
- DSB-150
- DSB-200
- DSB-250BT
- CD Changers/Recorders
- CDR-1000
- CDR-M31
- CDR-W1500
- DA-S1
- DCD-1000
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- DCD-1300
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- DCD-1500II
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- DCD-1560
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- DCD-1700
- DCD-1800
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- DCD-2000
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- DCD-3560
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- DCD-560
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- DCD-670
- DCD-700
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- DCD-800NE
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- DCG-330
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- DVD Players/Changers (Legacy)
- DVD-1000
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- DVD-1910
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- DVD-2000
- DVD-2200
- DVD-2200S
- DVD-2500
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- DVD-2910
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- DVD-2930CI
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- DVD-3910
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- DVD-3930CI
- DVD-5000
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- DVD-557
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- DVD-5900
- DVD-5910
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- DVD-755S
- DVD-756S
- DVD-757
- DVD-758
- DVD-800
- DVD-900
- DVD-9000
- DVD-910
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- DVM-1800
- DVM-1805
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- DVM-1835
- DVM-1845
- DVM-2815
- DVM-2845CI
- DVM-3700
- DVM-4800
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- DVM-725
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- Reel To Reel Tape Deck (Legacy)
- DH-510
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- RC-605
- RC-616
- RC-617
- RC-618
- RC-7000CI
- RC-7001RCI
- RC-770
- RC-8000
- RC-8001
- Tonearms (Legacy)
- DA-1000
- DA-307
- DA-401
- 100th Anniversary Collection
- Headphone Amp/USB DAC
- DA-300USB***
- Headphones
- AH-C100BU (Urban Raver)
- AH-C100RD (Urban Raver)
- AH-C120MA (Music Maniac)
- AH-C250 (Music Maniac)
- AH-C252
- AH-C260R
- AH-C300 (Urban Raver)
- AH-C350K
- AH-C350W
- AH-C351K
- AH-C351W
- AH-C360
- AH-C400 (Music Maniac)
- AH-C452
- AH-C50MABK (Music Maniac)
- AH-C50MASR (Music Maniac)
- AH-C551K
- AH-C560R
- AH-C700
- AH-C700K
- AH-C700S
- AH-C710
- AH-C751K
- AH-C751S
- AH-D1000K
- AH-D1000S
- AH-D1001K
- AH-D1001S
- AH-D1100
- AH-D2000
- AH-D210
- AH-D301K
- AH-D310R
- AH-D320BU (Urban Raver)
- AH-D320RD (Urban Raver)
- AH-D340 (Music Maniac)
- AH-D350
- AH-D400 (Urban Raver)
- AH-D5000
- AH-D501K
- AH-D510R
- AH-D550
- AH-D600 (Music Maniac)
- AH-D7000
- AH-D7100 (Music Maniac)
- AH-D7200
- AH-D750
- AH-D950
- AH-GC20
- AH-GC30
- AH-MM200
- AH-MM300
- AH-MM400
- AH-NC600
- AH-NC732
- AH-NC800
- AH-NCW500BK (Globe Cruiser)
- AH-NCW500SR (Globe Cruiser)
- AH-P372K
- AH-P372W
- AH-W150BK (Exercise Freak)
- AH-W150BU (Exercise Freak)
- AH-W150PK (Exercise Freak)
- AH-W150YW (Exercise Freak)
- AH-W200 (Globe Cruiser)
- AHGC20S2/S3
- AHGC25NC
- AHGC25W
- Hi-Fi Components
- DCD-600NE
- DCD-CX3
- DCD-SX1 LIMITED
- DNP-720AE
- DRA-CX3
- PMA-150H
- PMA-50
- PMA-600NE
- PMA-SX1 LIMITED
- RCD-CX1
- RCD-M41
- RCD-N10
- RCD-N7
- SC-CX101
- SC-CX303
- SC-N7
- Home Theater Systems
- ADV-1000
- ADV-700
- ADV-M71
- D-M51DVS
- D-M71DVS
- D-M71DVSXP
- DHT-1000DV
- DHT-1312BA
- DHT-1312XP
- DHT-1513BA
- DHT-391XP
- DHT-483XP
- DHT-484XP
- DHT-485DV
- DHT-485XP
- DHT-486DV
- DHT-486XP
- DHT-487DV
- DHT-487XP
- DHT-488BA
- DHT-488XP
- DHT-588BA
- DHT-589BA
- DHT-590BA
- DHT-591BA
- DHT-682XP
- DHT-683XP
- DHT-684DVD
- DHT-684XP
- DHT-687BA
- DHT-688XP
- DHT-700DV
- DHT-788BA
- DHT-789BA
- DHT-FS3
- DHT-FS5
- DHT-S316
- DHT-S514
- DHT-T110
- S-101
- S-102
- S-301
- S-302
- S-32
- S-52
- S-52WT
- S-5BDCI
- S-81
- iPod Docks
- ASD-11R
- ASD-1RBK
- ASD-1RWT
- ASD-3N
- ASD-3W
- ASD-51N
- ASD-51W
- DSD-300
- DSD-500
- Microsystems
- AVP-7.5
- D-08
- D-107
- D-120
- D-1250
- D-150
- D-200
- D-500
- D-60
- D-600
- D-700
- D-80
- D-800
- D-850
- D-A03
- D-AJ03
- D-C1
- D-C30
- D-C35
- D-F100F
- D-F100MC
- D-F100S
- D-F101
- D-F101S
- D-G1
- D-M10RS
- D-M30
- D-M30S
- D-M31S
- D-M33S
- D-M37
- D-M38
- D-M39S
- D-M3S
- D-M40
- D-M41
- D-M50S
- D-M5S
- D-M7
- D-T1
- DCD-7.5
- DRA-N5 (CEOL Piccolo Desktop) Black
- DRA-N5 (CEOL Piccolo Desktop) White
- DRR-7.5
- DRR-M30
- DRR-M31
- G-05
- PMA-7.5
- POA-7.5
- S-81
- SC-N5 (CEOL Piccolo Speakers) Black
- SC-N5 (CEOL Piccolo Speakers) White
- TU-7.5
- Multi-Room Sound
- DENONHOME150
- DENONHOME250
- DENONHOME350
- DHT-S516H (re-brand)
- DHT-S716H (re-brand)
- DHTS216
- DSW-1H (re-brand)
- Other / None
- Turntables
- DP-100
- DP-100M
- DP-11F
- DP-1200
- DP-1250
- DP-15F
- DP-1800
- DP-2000
- DP-200USB
- DP-23F
- DP-2500
- DP-2550
- DP-25F
- DP-26F
- DP-26FS
- DP-29F
- DP-3000
- DP-300F
- DP-30L
- DP-30LII
- DP-30S
- DP-31L
- DP-32F
- DP-33F
- DP-3500
- DP-35F
- DP-3700
- DP-37F
- DP-400
- DP-40F
- DP-450USB
- DP-45F
- DP-47F
- DP-500M
- DP-51F
- DP-52F
- DP-55K
- DP-57L
- DP-59L
- DP-60L
- DP-61F
- DP-62L
- DP-67L
- DP-72L
- DP-790
- DP-7F
- DP-80
- Wireless Music System
- Bluetooth Speaker DSB100
- Bluetooth Speaker DSB150
- Bluetooth Speaker DSB200
- A/V Integrated Amplifiers
- AH-C621R
- Accessories
- NR1200
- NR1509
- NR1510
- NR1609
- NR1710
- SR5014
- SR6014
- SR7012
- SR7015
- SR8012
- SR8015
- AV7706
- CD6006
- M-CR412
- M-CR612
- NA6006
- PM7000N
- PM8006
- Reference Series
- PM-10
- PM-KI Ruby
- SA-10
- SA-KI Ruby
- TT-15S1
- D-T1
- Component
- Legend L100 Black
- Legend L100 Brown
- Legend L200 Black
- Legend L200 Brown
- Legend L400 Black
- Legend L400 Brown
- Legend L600 Black
- Legend L600 Brown
- Legend L800 Black
- Legend L800 Brown
- Legend L900 Black
- Command Bar
- Smart Speaker
- Polk Assist
- Advanced Operation
- iPod Docks
- IR / Remote Programming
- IR / Remote Programming
- RS-232C Control
- RS-232C Control
- Turntable Setup
- Turntable Setup
- Zone 2/3 Operation
- Zone 2/3 Operation
- Direct Purchase
- Manual Request
- Parts Distributor
- Basic Operation
- • Playback/Disc Issues - DVD/CD/BD
- Audio Return Channel
- Connection Setup / Menu Setup
- Connection Setup / Menu Setup
- Handshaking Issue / Syncing Issues
- Handshaking Issue / Syncing Issues
- iPod Connections
- No Audio / Audio Dropouts
- No Audio / Audio Dropouts
- No Video / Video Dropouts
- No Video / Video Dropouts
- Product Registration Questions
- Protection Mode
- Protection Mode
- Remote Programming
- Remote Support
- Surround Modes
- Custom Install
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- System Interconnect Issues
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- FAQ
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- Amazon Alexa
- Commercial
- 3rd Party Control
- Parts & Accessories
- Pre Sale Question
- Promotion Issue/Question
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- App control not possible
- App crashes
- App Software Update Issue
- Grouping Issues
- Other
- Stereo Pairing
- Surround / Subwoofer Pairing
- Update Issue
- Volume Issues
- Network/Discovery Issues
- Ethernet Stability Issue
- No Speakers Show in App
- Some speaker(s) missing in app
- Wi-Fi Stability Issue
- Playback Issues - Bluetooth
- Latency
- Other Playback Issue
- Playback issues - external devices
- Analogue sources
- HDMI (ARC) issue
- Latency/Sync
- Optical / coaxial
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- Playback issues - General
- Audio Dropouts
- Dropouts
- Playback Issue(s)
- Playback issues - music server
- Cannot find server
- No tracks, artists or albums found
- Other issue
- Search issue
- Unsupported file format
- Playback issues - Smart device
- Android/Kindle App
- Cannot find music
- iOS Issue
- Playback issue
- Unsupported Media (Smart Device)
- Playback issues - USB
- Cannot find USB device
- Search issue
- Unsupported media (USB)
- Queue / playlist / history / favorites issue
- Issue with playlist creation and playback
- Issue with Queue editing
- No album art,metadata
- Other
- Playback not possible
- Unsupported Media File Formats
- Service
- No Power, Protect
- Product Registration
- Warranty Support
- Setup Issue
- Bluetooth Pairing
- General Education How To Use
- HDMI Control (CEC) / ARC issue
- IR remote control
- Network Issue
- Not able to install wirelessly
- WiFi signal drops
- Other
- Unable to create
- Unable to login
- Unable to Reset Password
- Amazon Prime
- Internet Radio - TuneIn
- Music Service Outage
- Napster / Rhapsody
- Other
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- SiriusXM
- Soundcloud
- Spotify Connect
- Tidal
- In Need of Service or Repair
- Find A Local Service Center
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- A/V Setup
- Audio Calibration
- Audio Calibration
- Input Assignment
- Input Assignment
- Microprocessor Reset
- Microprocessor Reset
- Zone Setup
- Zone Setup
- Networking
- Airplay
- AirPlay
- Firmware Update / Server Connect Issue
- Firmware Update / Server Connect Issue
- Music Streaming Services
- Network Operation
- Network Operation
- Network Setup
- Network Setup
- Features
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- IR Codes/RS232
- Network
- No Audio/No Video
- Other
- Protect
- Remote
- Setup/Assignment
- Zone Setup/Operation
- Parts
- Manual Request
- Parts Distributor
- App crashes
- Cannot connect to speaker in App
- Dead unit out of box
- Distorted Audio - sound quality
- Interoperability with other products
- No audio output
- Other
- Unit died while using
- Volume Changes on Own
- Wireless surround issues
- Pre-Sales
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- Firmware Updates (Ethernet)
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